Refund policy

Thank you for shopping with Lyssia. We take pride in the quality of our beauty and hair devices. Please read our Refund & Warranty Policy carefully before making a purchase.

Refund Policy

At Lyssia, customer satisfaction is important to us. However, due to the nature of our products, refunds are only available under the following conditions:

Non-Refundable due to the fact that pur product is for persobal use .

 3 months Warranty:

Lyssia offers a 3-months limited warranty against manufacturer defects.

Proof of purchase is required for all warranty claims.

How to Start a Warranty Claim :

Please contact our customer service team :

Email: sales@lyssia-eg.com

Once your return or exchange is approved, we will provide instructions and the return address.

Important Notes

We do not cover return shipping costs unless the return is due to a factory defect.

The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

If you have any questions about our Refund or warranty Policy, feel free to reach out to us. We're here to help!